Privacy Policy

1. INTRODUCTION
This Privacy Policy ("Policy") describes how SuperLekker LLC dba GiveGorilla ("Company," "we," "our," or "us") collects, uses, shares, and protects personal information obtained from users of our payment processing services, website, mobile applications, and related products (collectively, the "Services").

We are committed to protecting your privacy and ensuring the security of your personal information. This Policy explains our practices regarding the collection, use, and disclosure of your information when you use our Services and the choices you have associated with that information.

2. INFORMATION WE COLLECT
We collect several types of information from and about users of our Services, including:

2.1 Information You Provide to Us
a. Merchant Information
Business information (business name, address, phone number, email, tax ID)
Owner/principal information (name, address, phone number, email, date of birth, Social Security Number or other government-issued ID)
Bank account information for settlements
Transaction history and processing volumes
Business classification and description
b. Cardholder Information
When you process payments through our Services, we collect information about your customers' payment methods, including:

Cardholder name
Card number (stored in encrypted or tokenized form)
Expiration date
Card verification code (not stored after authorization)
Billing address
Transaction amount and date
Transaction history
c. Website and Application Information
Account credentials
Contact information
Communications with us
Survey responses
Support requests
2.2 Information We Collect Automatically
a. Technical Information
IP address
Device information
Browser type and version

b. Usage Information
Pages visited
Time spent on pages
Referral sources

c. Location Information
General location based on IP address
Precise location (if permitted by your device settings)
2.3 Information from Third Parties
Credit bureau reports
Banking history
Identity verification data
Business reputation information
Public records

3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:

3.1 Provide Our Services
Process payment transactions
Settle funds to your bank account
Provide customer service and technical support
Maintain your account
Facilitate communications between merchants and customers
3.2 Improve and Develop Our Services
Analyze usage patterns and trends
Test and develop new features
Enhance user experience
Fix bugs and resolve technical issues
Conduct research and analysis
3.3 Security and Compliance
Verify your identity
Detect and prevent fraud, chargebacks, and other malicious activity
Conduct risk assessments
Comply with legal obligations
Enforce our terms of service
Protect our rights and the rights of our users
3.4 Marketing and Communication
Send service updates and notifications
Provide information about products and services
Deliver promotional offers
Respond to inquiries
Send satisfaction surveys

4. HOW WE SHARE YOUR INFORMATION
We may share your information with the following categories of recipients:

4.1 Payment Networks and Financial Institutions
Card networks (Visa, Mastercard, American Express, Discover)
Acquiring banks
Issuing banks
Other financial service providers necessary to process transactions
4.2 Service Providers
Hosting providers
Analytics providers
Customer support services
Marketing and communication services
Fraud detection and prevention services
Identity verification services
4.3 Business Partners
Integrated software providers
Resellers and referral partners
Complementary service providers
4.4 Legal and Regulatory Authorities
Government agencies
Law enforcement
Regulatory bodies
In response to legal process (court orders, subpoenas)
4.5 Business Transfers
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer your information to a third party as part of that transaction.

5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption of sensitive data at rest and in transit
Access controls and authentication requirements
Regular security assessments and penetration testing
Compliance with PCI DSS and other industry security standards
Employee training on data protection and security practices
Physical security controls for our facilities
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The duration of our relationship with you
Legal obligations to retain data for certain periods
Relevant statutes of limitations
Resolution of disputes
Prevention of fraud and abuse
Backup and disaster recovery requirements
When personal information is no longer needed, we will securely delete or anonymize it.

7. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability
You may request access to the personal information we hold about you and, in some cases, receive it in a structured, commonly used, and machine-readable format.

7.2 Correction
You may request that we correct inaccurate or incomplete personal information about you.

7.3 Deletion
You may request that we delete your personal information in certain circumstances.

7.4 Restriction and Objection
You may request that we restrict the processing of your personal information or object to our processing in certain circumstances.

7.5 Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

7.6 Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

8. INTERNATIONAL DATA TRANSFERS
We operate globally and may transfer your personal information to countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal information across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection, such as:

Standard contractual clauses approved by relevant authorities
Privacy Shield certification (where applicable)
Binding corporate rules
Other legally approved transfer mechanisms
By using our Services, you consent to the transfer of your personal information to countries outside your country of residence, including the United States.

9. CHILDREN'S PRIVACY
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as soon as possible. If you believe we have collected personal information from a child, please contact us.

10. COOKIES AND TRACKING TECHNOLOGIES
10.1 Cookies
We use cookies and similar tracking technologies to collect information about your activity on our websites and applications. Cookies are small text files stored on your device that help us provide and improve our Services.

10.2 Types of Cookies We Use
Essential cookies: Required for the operation of our Services
Analytical cookies: Help us understand how users interact with our Services
Functional cookies: Remember your preferences and settings
Marketing cookies: Track your activity across websites to deliver targeted advertising
10.3 Your Choices
Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may be inaccessible or not function properly.

11. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We recommend reviewing the privacy policies of any third-party services you access through our Services.

12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. The date at the top of this Policy indicates when it was last updated.

We encourage you to review this Policy periodically to stay informed about our data practices.

13. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SUPERLEKKER LLC
500 Westover Dr, #2399, Sanford, NC, 27330

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices described herein.